Privacy Policy

How we manage your personal information.

Information about how we collect, hold, use and disclose customer data.

What Kind Of Personal Information Do We Collect And Hold?

We will only collect personal information about you by lawful and fair means and not in an unreasonably intrusive manner.

The types of personal information we may collect and hold include contact information (e.g. name, social media handle, email address and mobile phone number) and financial information (e.g. bank account. / credit card details required to operate the business).

How Do We Collect Personal Information?

We may collect personal information from you in a number of ways including face-to-face, over the telephone, through an online form or portal or by email.

We may collect information from our website including the number of visits, dates of visits, pages viewed and navigation of the site. The purpose of collection is to improve users experience of the site and for record keeping purposes.

We occasionally use third parties to run on-line promotions. We retain information about the number of clicks and impressions of these promotions. This information is anonymous.

Why Do We Collect, Use And Hold Your Personal Information?

We collect, use and hold your personal information as part of running the day-to-day business of consignment clothing sales. This may include Personal Information about sellers and buyers.

Data will be used for the following purposes:

where authorised by you;
in a manner you would reasonably expect the use to occur;
where we are required, authorised or permitted by law;
for administration of products and services;
to comply with laws and regulations; and
to provide you with information about products and services.

To Whom Will We Disclose Your Personal Information?

We will not sell your personal information to any third parties.

We may disclose your personal information:

when specifically authorised by you;
to regulatory bodies and government agencies;
as required by law or court order.

We may disclose personal information for the following purposes:

reporting to government agencies;
to comply with regulatory or legal requirements;; and
to comply with laws or court orders.

Marketing

We may use your personal information to contact you (including by mail, telephone call, text message or email) in relation to other products or services we think may be of interest to you.

You may opt-out of receiving marketing information from Nice Rack Sustainable Fashion at any time:

emailing us via ciao@nicerack.com.au
‘ticking the box’ on the relevant form when you apply or enrol for a product or service.

Please allow five (5) working days for your request to be actioned.

Please note:

Google Analytics and Google Ads remarketing may be implemented in this website.
First-party cookies are used to show relevant advertising to users who have previously visited the website.
Visitors can opt-out of the Google Analytics Advertising Features you use by downloading a browser add-on https://tools.google.com/dlpage/gaoptout/

What Happens If You Don’t Provide Us With Your Personal Information?

If you do not provide requested personal information, we may be unable to provide you with products and services.

How Do We Hold Your Personal Information And Manage The Data Quality And Security Of Your Personal Information?

We will take reasonable steps to ensure:

personal information that we collect, hold, use and disclose is accurate, complete and up to date, relevant and not misleading;
to protect the personal information that we hold from misuse, interference and loss and from unauthorised access, modification or disclosure
where permitted by law, destroy or permanently de-identify personal information that is no longer needed for any purpose.

We use Ricochet Consignment Software to track sales and contact details. This company is based in the USA. Their Privacy Policy can be viewed on their website. Consignment customers have the option of having an online account to track their own sales using this software, however this is entirely optional on the part of the consignor to have an account and provide their contact details. We use Instagram and Square Up as an online payment platform as part of our day to day business.

Links To Other Websites

We are not responsible for the privacy compliance for any websites from the links that may be on our website.