Frequently Asked Questions
Do I need to provide coat hangers?
Nice Rack provides all coat hangers. We prefer a uniform display and it makes it easier to browse. If you want your items out on the racks asap when your booking starts, you can hang the items yourself, otherwise we will do it for you during day 1 of your booking. We use natural wooden hangers for men's clothing and women's clothing up to size 14. For women's clothing size 14 and above we use white wooden hangers and for children's clothing we use small felt hangers.
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What items sell best?
Well known current brands such as Seed, Country Road, Witchery, Zara, PE Nation, Abrand, Rollas, Wrangler, Levis, Kookai, Morrison, Spell, Arnhem, Adidas, Nike, Aje, Tigerlily, Gorman just to name a few. Just remember that customers are generally shopping for the current season e.g. summer clothes in summer.
Our shoppers are typically looking for 'every day' clothes rather than corporate styles or formal wear, so try to not have *too* many items from those categories to optimise your sales!
And even though they may have been your faves a few years ago, we find that skinny jeans are not selling at the moment so we are currently not accepting them for our consignment options with no upfront fee.
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Can I top up my inventory throughout my rental period?
Yes, with our Rack Rental bookings you can come in the shop and restock sold items as much as you want during your booking period (during open hours).
We provide online sales tracking for sellers if you wish to use this service.
How do I price my items?
The best way to think about it is: “Do I want these clothes GONE?”
If so, the best and most common selling price point is between $10 - $40.
If you have pieces you are still attached to and only want gone for the right price then those can be priced higher.
We recommend you come in and have a look at the pricing throughout the store.
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How do I tag my clothes?
We recommend using cardboard tags. No need to buy fancy ones unless you want to - if you have a piece of card or old greeting cards around the house, these can be cut up and make great tags. Be sure to include price, brief description, size and your name or 3 initials on the back and attach it with a string or safety pin. Please chat to staff before your booking starts to make sure your name/initials are unique!
On the day you come in, we'll add the date your items are due to be collected to the tags.
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What happens if I don't collect my items on time at the end of my booking?
If you haven't collected your items by the time the shop closes on the last day of your booking, on the next open day your items may be packed down. A $20 late collection pack down and storage fee may be deducted from your sales profits. After this time, the items become the property of Nice Rack Sustainable Fashion to sell, donate or repurpose (eg. upcycle).​
Please contact the store in advance (Instagram DM preferred) if you're unable to come in to collect your items on time and where possible, we'll do our best to come to an arrangement that suits - we hate having to charge a late fee!
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Can I purchase items I see on Instagram?
YES! We offer a click and collect service. To do this, reply "SOLD" to the item you like and we will send you all the details to complete your purchase via SquareUp. Your purchase is not secured until payment is received.
Please collect items asap (ideally within that week) as we have limited storage space.
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